Returns & Exchanges
At Beauty Base, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.